IBIZI
Automotive Industry
A Dealership Management Solution for the Automotive Industry
About the App
Challenge for the Car Dealers
Historically, automotive dealerships grappled with the challenge of establishing seamless contnections with consumers, leading to a fragmented customer experience. Manual processes, outdated technologies, and the absence of a centralized platform hindered communication and overall operational efficiency. To tackle the challenge, IBIZI’s founder got in touch with Hudasoft.
Envisioning the Solution
Client envisioned IBIZI as a bridge between dealerships and consumers that would leverage cutting-edge technology to not only streamline communication but also elevate customer engagement and optimize operational processes.
Execution Breakdown
Developing the MVP
Though the idea was solid and initial market research delivered promising results, developing a minimum viable product to test IBIZI in the real market seemed wise. Mobile App Development and Web App Development were in aim to launch in 90 days.
Deciding on the Functionalities
After several brainstorming sessions, we came up with a list of functionalities that would be essential for the MVP version of the Ibizi app.
– Communication (direct messaging and live chat between dealership
– Maintenance reminder
– Multi-vehicle management (keeping track of maintenance histories and health of multiple vehicles owned user)
– Dealership management
Soft Launching the MVP
We released the MVP version of IBIZI to 3 dealerships in NYC, including Mercedes-Benz, Toyota and BMW.
Gauging the Market Feedback
Responding to the Market Feedback
– Enhanced communication feature by adding the insurance representatives to ensure vehicle owner undergoes minimum hassle
– Added reward program for vehicle users that regularly used Ibizi app
– Enhanced maintenance reminders by adding more parameters for accurately gauging vehicle health
– Added the option to “register a new vehicle” on Ibizi app that is not already on record.
The Results
Enhanced Customer Engagement:
Streamlined Operations:
Enhanced Customer Engagement:
What Does this Project Mean to Hudasoft?
The Technology Stack Used in this App
Database Management
Powered by SQL, IBIZI employs a scalable and efficient database management system. This robust foundation handles extensive data generated by automotive transactions and customer interactions.
Development Stack
IBIZI utilizes a robust technology stack, incorporating .NET for backend development, React Native and React JS for dynamic and responsive front-end interfaces, and Swift for the iOS app development. This ensures a cohesive and seamless experience across various devices.
Cloud Infrastructure
Hosted on Azure, Microsoft’s cloud platform, IBIZI benefits from scalability, reliability, and enhanced security. This strategic choice ensures a resilient ecosystem for both dealerships and consumers.
